Need Help? Start with These FAQs
From service details to scheduling — explore our most asked questions and clear up any questions in minutes.
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Services & Scheduling
We provide professional installation, maintenance, and repair services for refrigeration and air conditioning systems in homes and businesses.
Yes, we specialize in both residential and commercial refrigeration and air conditioning systems.
Most standard installations are completed within a day. Larger or more complex systems may take longer, but we’ll always let you know up front.
We handle domestic fridges, commercial cold rooms, freezers, display fridges, and industrial refrigeration units.
Yes, we provide 24/7 emergency services for critical cooling issues, especially during peak summer months.
You can call us directly, send a message via our website, or reach out on social media to schedule an appointment.
We currently serve the whole of Zimbabwe. Outside Zimbabwe? Contact us to check if we cover your location
Pricing & Payment
Prices vary by service type and unit size. We offer transparent pricing and free estimates for all services.
Yes, we have seasonal and yearly plans that include routine checkups, priority service, and exclusive discounts.
A small diagnostic fee applies, but it’s waived if you proceed with the recommended service or repair.
We accept cash payments, mobile money and bank transfers.
Technical & Product Info
Signs include unusual noises, weak airflow, frequent breakdowns, or high energy bills. We’ll assess and advise the best route.
Yes, all our technicians are fully licensed, certified, and trained in the latest HVAC technologies.
Our technicians are trained to service all major brands. If you have a specific brand in mind, feel free to contact us for confirmation.
We use high-quality original or manufacturer-approved parts for every repair to ensure reliability and performance.
Absolutely! We offer energy-efficient models and smart thermostats to help reduce your energy usage and costs.
Veltric Solutions
Reach Out Anytime We’re Here to Help
14 Mimosa Flats Corner of Baines & Blakiston Avenue, Harare, Zimbabwe
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